Redefining mold, fire, and water restoration at SERVPRO of Atascadero

4/28/2020 (Permalink)

Customer Satisfaction

Our SERVPRO technicians are professionally trained and certified in Fire and Water Restoration, Carpet and Upholstery Cleaning, Mold Removal, Biohazard, Trauma and Crime Scene Clean Up.  Also, as one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. As a California SERVPRO Franchise we adhere to over twenty different guidelines to receive insurance client referrals from the likes of Farmers, State Farm, AllState, USAA, and dozens of others. From insurance to background checks on employees, each requirement is maintained continually to help ensure our customers get the best possible service.

Transparent Job Documentation and Customer Communication

When you first contact SERVPRO of Atascadero your referral gets tracked and reported at each step of the work process. We follow IICRC fire, water, mold and standardized restoration industry cleaning procedures.  Our SERVPRO water drying workbook provides complete industry standard validation. The “DryBook” as we call it is a trackable and transparent documentation pipeline so our customers can stay informed on daily job progress and status reports.  Proper equipment utilization and drying validation is a part of every job file when you call 805-541-1271 and use us as your vendor of choice.  From the first notice of loss, the cause of the claim, to response times and ongoing job status details.

Trust SERVPRO of Atascadero to do the job right.  The results from our years of experience helping home and commercial business owners effectively and quickly.  We are available 24 hours a day, 365 days a year to provide answers and peace of mind.