What our Customers say...
As a small business owner in Cambria, I was devastated to learn that a fire in an apartment above my shop had created water damage and potential smoke damage in my store while I was out of town. Having to rely on phone conversations to understand what was going on, and what I needed to do, was very frustrating. The SERVPRO crew was amazing. I spoke with Tony during the day as my husband and I flew back to SLO, and I appreciated how calm and informative he was. In the days that followed I found everyone in this crew to be the best. If you find yourself in a situation like this, it is immensely helpful to have calm, professional, respectful people who know what they're doing. I highly recommend SERVPRO of Atascadero.
Thank you for employing professional employees! I was very impressed with Jose, Daniel, and Ruben. They were very knowledgeable and answered all my questions. Jose came the first day and explained the process in detail. Jose was very respectful to his team of employees. Daniel and Rubin came the second day and started the first process of the work that needed to be done. Daniel and Ruben were so kind to clean up, vacuum, and sweep up after they were done working. They both helped me move furniture around that was too heavy for me to lift. Ruben was extremely sweet to help me move around my children's belongs in a manner that would allow them to still get to their clothes and important everyday things. I especially like how well Ruben and Daniel worked together. All three men were gentle with our belongings, respected our home, and beyond professional. Thank you, I highly recommend Jose, Daniel, and Ruben for your next SERVPRO needs.
Tony, Kevin and Raoul are my new heroes. They came in and did an incredible, detailed cleaning of our laundry room, ridding it of mold and getting it ready for an inspection. It's really amazing at how much work is involved. And really nice people on top of it.
These folks are great. Tony managed the situation and his crew seemed to never stop. When I called they had their hands already full but still managed to arrive on scene within 25 minutes. Tony walked me through the process, worked directly with my insurance company - a very big help. The crew was so professional and courteous you barely knew they were there (however you couldn't miss all the fans!). I had no idea so much cleanup could be done with such minimal interruption. They literally had to remove a major portion of my retail stores flooring, cut up drywall, tear out all baseboards and more... and we stayed open the entire time they worked! Awesome experience and I highly recommend this group to anyone (and especially if you are in business and want things done by folks that respect you, your customers, and your assets!).
Jimmy & Reuben were the best in taking care of the huge tree that fell on to our property. They were both extremely professional yet so friendly! They worked all day to cut up and remove the fallen tree. You can't go wrong with Jimmy & Reuben. Thank you both for a super job!!
SERVPRO of Atascadero was great and very helpful to me when my room needed drying out, even when I had to call them after 10:30 pm. I came home to a flooded room and gave them a call. SERVPRO was very helpful and professional.
We discovered a leak from our upstairs shower. We had a plumber come out. We then called our insurance, who directed us to SERVPRO, who installed hot-air blowers for several days and who will now move on to work with the insurance contractors to repair the damage. We are writing to commend SERVPRO for their excellent and helpful service: Tony, Daniel, Joe, and Jay were all very polite and hard-working, and very professional. We were lucky to find them.
We had a huge bathroom overflow in our office. We tried to clean it up. When we came in the next morning, it was worse. We called SERVPRO of Atascadero and they came out with these huge dryers and de-humidifiers. They pulled up the carpet and got everything dry. Then they cleaned the carpet to. It was the best case fix I could imaging. In about a day, everything was back to normal. We had an excellent experience with them.
SERVPRO of Atascadero did an excellent job when we had a pinhole water leak in our attic between our garage and laundry room. We were not at home at the time, and black mold developed as a consequence. The crew had to remove a lot of drywall, cupboards, sinks, etc. during the demolition. The next step was to bring in the large dehumidifiers, and then finally to clean and remove all traces of the mold. I want to personally thank the entire team, Javiel Senior and Junior, Joe, Jimmie, and Randy. Congratulations on a job well done!
We had a serious pipe break which damaged 2 Apartments...Javier Jr., and Joe S., were amazing. They explained step by step what they were doing, professional and thorough. Answered a lot of questions and really helped us through the process. I would recommend SERVPRO to anyone and again I want to personally Thank Javier Jr., and Joe. There were others that did an excellent job as well. Thank you, SERVPRO!
Our office bathroom was leaking a lot of water suddenly. Very gross water was coming out under the door and spilling into the carpet on the hallway. It was a pretty awful sight to see. We tried using towels and such to clean it up. When we came in the next morning, it was worse. Even though the leak had stopped, the water had soaked into more of the flooring and the office was very humid. We called SERVPRO and they came out with these huge dryers and de-humidifiers. They pulled up the carpet and got everything dry. Then they cleaned the carpet too. It was the best case fix I could imagine. In about a day, everything was back to normal. We had an excellent experience with them.
Extremely happy with this company's work. We had a leak in a hose to/from our dishwasher which seeped under the floor, so it wasn't readily apparent until the floorboards in front of the sink got "squishy" and water started leaking up. Our insurance company recommended SERVPRO of Atascadero, and they came out immediately to assess the damage. They wasted no time in beginning the mitigation process, diligently came back daily to monitor progress, and communicated each step of the way. Did an awesome job. Thanks to Amber, Javiel and the whole crew!
We had a water leak in the wall that connects to the refrigerator. Mold built up and they tented the area and contained the molded wall. Treated the area, inspector said it looks good. We'll find out this week if the damage is contained. Jose and his help were very polite and did a quick and clean job. Never had a mess when removing the drywall and cabinet, which also has mold. They were out daily to check for moisture in the walls and tile floor. They cleaned up very well after removing everything. No complaints at all. They call before arriving and give good information on the progress of the project. I would call them for any future water damage problems.
I have worked with Joe the owner and Jim in client relations for years and they get the job done right the first time! They know the insurance side of things and work well with adjusters. I can't recommend them enough! Emergency insurance work is a tough world to navigate and they do it well.
SERVPRO in Atascadero was great and very helpful to me when my room needed drying out, even when I had to call them after 10:30 pm. I came home to a flooded room and gave them a call. SERVPRO was very helpful and professional.